Faqs

Electronic Invoice

    • Mi Liberty
      • Sign up at our Mi Liberty portal, where you will be able to view your balance, issue payments and have access to your last 12 invoices.
    • Easy Payment
      • You don’t need to be registered in Mi Liberty to use this option; just click on “Easy Payment” and provide the information requested. Once you get access, you will be able to see your outstanding balance and make a payment using a credit card, checking account, or savings account.
    • Direct Debit
      • This is the fastest and simplest payment option. You can use direct debit to make your payments via ACH electronic transfers from savings or checking accounts or from credit cards.
    • Channel 98
      • Tune into this channel and press B on your remote control to view your account information, make minimum payments, and access your last three invoices.
    • Payment Stations
      • You can make electronic payments through our payment terminals located at our service centers or kiosks during regular business hours. To find our locations and their business hours, click here.
    • BPPR ATM
      • To use this option, you must be a BPPR client, be registered in BPPR’s Mi Banco, or have issued a payment through TeleBanco Popular. To pay, use your debit card and follow the steps below:
        • Enter your PIN
        • Select “Payments”
        • In the menu, choose “Make Payment” and select Liberty
        • Enter the amount you wish to pay
    • Banks
      • You can make your payment at the nearest branch of any of the following banks:
        • Banco Popular
        • Oriental Bank
        • First Bank
    • Paga Aquí Program
      • To find additional payment stations at supermarkets and other authorized establishments, just click on, Paga Aquí.
    • Service Representative
      • Dial 787-355-0606 to talk to a representative that will assist you in the process of making your payment. This service has a fee of $1.99.
    • Mail
      • You can mail your payment to the following address: Liberty Cablevision of Puerto Rico
      • PO Box 71496
      • San Juan, PR 00936-8596
    • Go to Mi Liberty
    • Click on “Register”
    • Fill in the information required:
      • Account Number
      • Email
      • Phone Number or Last 4 digits SSN
      • Create a password
    • Review and accept the “Terms and Conditions”
    • Click on “Register”
    • You will receive an email with a one-time link confirming that your Mi Liberty account was created.
  • In the interest of a greater transparency and convenience for our customers, we have made the following changes:

    • You will be able to view a summary of charges, including: previous balance, payments, adjustments, miscellaneous fees, monthly fees, discounts, one-time fees, taxes, tariffs, and total amount due.
    • You will find a QR code that you can scan with your cell phone to make your payments through Easy Payment, as well as a payments and adjustments section.
    • You will see a section for important messages and information.
    • You will be able to view your plan’s detailed monthly charges, including a breakdown of all the service fees and a section for partial and/or prorated fees.