Cybersecurity
Strengthen the cybersecurity of your company or business with our advanced cybersecurity solutions
In the digital world, cybersecurity must be the absolute priority to protect assets and corporate reputation. At Liberty Business, we have tools that protect you against external and internal threats, ensuring the continuity of your operations, optimizing your processes, and nurturing customer trust.
Given the constant evolution of these cyber threats, our solutions are essential for sustainable success in an increasingly competitive market.
Liberty Call Defense
Business
Liberty Call Defense enhances your communication experience by intelligently detecting and filtering out nuisance and unwanted calls while ensuring that your important and essential calls always come through. Whether it’s blocking robocalls, spam, or other disruptions, Liberty Call Defense uses advanced algorithms to distinguish between unwanted calls and those you need to receive, providing peace of mind without missing out on what matters most. Stay connected with the calls that count, without the hassle of unnecessary interruptions.
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Key Benefits:
Auto Fraud Call Blocking
- Detects and block calls from likely fraudsters.
Spam Call Blocking
- When you receive a call that is suspected of being a nuisance, your device’s Call Display will be updated with a “Spam general” warning.
Nuissance Call Alerts
- An unwanted call for one person might be a wanted call for someone else. To constantly improve accuracy, Liberty Call Defense uses a proprietary self-learning engine that continuously enhances its capability to assess each call.
Call Routing
- Blocks, allows or sends general spam calls, telemarketers, survey calls and more to voicemail
Frequently Asked Questions
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Liberty Call Defense enhances the call experience by detecting all nuisance calls without blocking your important calls. Fraud calls are automatically blocked, and potential spam calls will appear with a warning label. The AI-powered service monitors incoming calls in real-time and notifies you of any suspected nuisance calls. Liberty Call Defense is adaptive and self-learning, meaning over time it will only get better and better at determining whether a call is potentially spam or fraudulent.
Call Defense service is included in all Liberty plans.
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No. Suspected fraud calls are automatically blocked without you having to do anything.
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An unwanted call for one person might be a wanted call for someone else. To constantly improve accuracy, Liberty Call Defense uses a proprietary self-learning engine that continuously enhances its capability to assess each call.
Secure Broadband
Business
Secure Broadband works seamlessly in the background to help block threats like malware, ransomware, phishing, and botnet attacks across all connected devices. Plus, helps to prevent guests and employees from accessing compromised websites and infected links while on your network.
Main Features:
Optimized Cybersecurity
- Up-to-the-minute threat intelligence
- Customer-categorized threats, extending the value of current security investments.
Customized Data Protection
- Advanced malware detection and offline payload analysis
- Data loss prevention through blocking or monitoring file uploads that contain protected data.
Real-time Monitoring and Control
- Add your own unsanctioned applications based on risk score.
- TLS inspection
- Protection when your devices are used off the network.
Content Filtering
- Enforce acceptable use policies.
Security and Business Data
- Real-time dashboards that analyze, report and log data
- Deploy end-to-end security for DNS traffic.
Frequently Asked Questions
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No, since we furnish the DNS addresses pre-configured in the managed CPEs and bind them to a fixed static IP Address that identifies the customer’s CPE.
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No, as its functionality relies on the base connectivity to forward DNS queries to Akamai cloud.
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Customers can request Secure Broadband Advanced through an Account Manager.
Terms and Conditions
Secure Broadband. Is a Safe Internet Access service that blocks threats like malware, ransomware, phishing, and botnet attacks across all connected devices in customer´s site. Plus, helps to prevent guests and employees from accessing compromised websites and infected links while on your network. The Service includes the possibility of carrying out the following common settings and configurations. Secure Broadband Advanced includes: Customized policies, Category based block, Policy schedule, Threat blocking, Safe search, Control list, Allow/block, Reporting, Email notification, Custom reports, Real-time data (threats, applications, devices, etc.). Customer shall define, and maintain up to date, the security policies and parameters and the employee/contractor status and access authority, Service Order authorized signatories and any and/all additional information and documentation needed by Liberty or its affiliates, agents and/or service providers for the implementation and maintenance of the Service described in this Schedule.
Customer shall put to the disposal of Liberty the Customer network data (LAN or WAN) thirty (30) days before the date provided for the launch of the Service.
To assign a responsible contact who will be the point of contact with Liberty regarding all the activities related to the Service such as the reporting of incidents, the allocation of resources, or real contingency events.
To deliver the necessary technical information in due time and form to configure and begin the Service.
To provide the licenses of software and/or applications that are not explicitly stated as part of the Service described herein.
To notify Liberty about any change to the Customer’s servers and/or networks if said changes are related to the services provided through this Schedule. Said changes include, but are not limited to, software upgrades, hardware modifications, upgrades of devices, software installations, and modifications to the active directory. The Customer herein agrees and accepts that the lack of said notifications will mean Liberty cannot provide the Service and that this will be considered a breach of the relevant provisions of the Business Master Service Agreement.
Customer remains responsible for Customer’s private equipment and the actions of Customer’s third parties.
Customer is also responsible for ALL third-party equipment and services.
Customer herein agrees and accepts that Liberty’s liability for delivering the Service stated in this Schedule will not be valid until the obligations in Section 2 of this Schedule have been met.
Customer is responsible for the documentation and updating of the continuity plans or Disaster Recovery Plan (“DRP”) strategies under which it operates. Customer shall define, and maintain up to date, the security policies and parameters and the employee/contractor status and access authority, Service Order authorized signatories and any and/all additional information and documentation needed by Liberty or its affiliates, agents and/or service providers for the implementation and maintenance of the Service described in this Schedule.
Customer shall put to the disposal of Liberty the Customer network data (LAN or WAN) thirty (30) days before the date provided for the launch of the Service.
To assign a responsible contact who will be the point of contact with Liberty regarding all the activities related to the Service such as the reporting of incidents, the allocation of resources, or real contingency events.
To deliver the necessary technical information in due time and form to configure and begin the Service.
To provide the licenses of software and/or applications that are not explicitly stated as part of the Service described herein.
To notify Liberty about any change to the Customer’s servers and/or networks if said changes are related to the services provided through this Schedule. Said changes include, but are not limited to, software upgrades, hardware modifications, upgrades of devices, software installations, and modifications to the active directory. The Customer herein agrees and accepts that the lack of said notifications will mean Liberty cannot provide the Service and that this will be considered a breach of the relevant provisions of the Business Master Service Agreement.
Customer remains responsible for Customer’s private equipment and the actions of Customer’s third parties.
Customer is also responsible for ALL third-party equipment and services.
Customer herein agrees and accepts that Liberty’s liability for delivering the Service stated in this Schedule will not be valid until the obligations in Section 2 of this Schedule have been met.
Customer is responsible for the documentation and updating of the continuity plans or Disaster Recovery Plan (“DRP”) strategies under which it operates. Activation of the Service/Service Commencement. The Service contracted by the Customer in this Schedule will be activated on the date agreed upon by the Parties. Liberty will notify the Customer of the effective date of the activation/commencement in writing through an Activation Notice. This Activation notice will be issued and delivered to the Customer on the exact date of the activation/commencement of the Service. The Service will be billed upon activation and according to the terms established in the Business Master Service Agreement, this Schedule, and the corresponding Service Orders.
Protection Pack
Business
To confidently operate your business in the digital ecosystem, it is essential to acquire cybersecurity tools. This approach will safeguard the utmost security for your business continuity while saving significant amounts on device acquisition and maintenance.
Benefits
Bitdefender Total Security
Get protection for all major operating systems (Windows, MacOS, Android, iOS), anti-phishing alerts, threat blocking, and worry-free online payments on up to 5 devices.
Technical Services and Support
You get access to technical support, to help you solve technical problems or issues related to the operating systems, devices, and programs most used in your business operations.
Add-ons
For an additional cost, you can also include:
Bitdefender Total Security
Include up to 10 additional devices in your security bundle.
Bitdefender Security Plus
Add anti-malware and antivirus protection for your desktop devices and a Windows or MacOS service for 10 endpoints.
Find more information in the following brief videos:
Help Desk
Bitdefender Security
Terms and Conditions
Acceso Seguro a Internet. Es un servicio de acceso a Internet seguro que bloquea amenazas como malware, ransomware, phishing y ataques de botnets en todos los dispositivos conectados en el sitio del cliente. Además, ayuda a prevenir que los invitados y empleados accedan a sitios web comprometidos y enlaces infectados mientras están en su red. El servicio incluye la posibilidad de realizar las siguientes configuraciones y ajustes comunes. Secure Broadband Advanced incluye: Políticas personalizadas, bloqueo basado en categorías, programación de políticas, bloqueo de amenazas, búsqueda segura, lista de control, permitir/bloquear, informes, notificación por correo electrónico, informes personalizados, datos en tiempo real (amenazas, aplicaciones, dispositivos, etc.). El Cliente deberá definir y mantener actualizadas las políticas y parámetros de seguridad, así como el estado y autoridad de acceso de los empleados/contratistas, los firmantes autorizados de la Orden de Servicio y cualquier y toda información adicional y documentación necesaria para Liberty o sus afiliados, agentes y/o proveedores de servicios para la implementación y mantenimiento del Servicio descrito en este Anexo.
El Cliente deberá poner a disposición de Liberty los datos de la red del Cliente (LAN o WAN) treinta (30) días antes de la fecha prevista para el lanzamiento del Servicio.
Asignar un contacto responsable que será el punto de contacto con Liberty en relación con todas las actividades relacionadas con el Servicio, como la notificación de incidentes, la asignación de recursos o eventos de contingencia reales.
Proporcionar la información técnica necesaria en el tiempo y forma adecuados para configurar e iniciar el Servicio.
Proveer las licencias de software y/o aplicaciones que no se indiquen explícitamente como parte del Servicio descrito en este Anexo.
Notificar a Liberty sobre cualquier cambio en los servidores y/o redes del Cliente si dichos cambios están relacionados con los servicios proporcionados a través de este Anexo. Dichos cambios incluyen, pero no se limitan a, actualizaciones de software, modificaciones de hardware, actualizaciones de dispositivos, instalaciones de software y modificaciones en el directorio activo. El Cliente acepta y conviene que la falta de dichas notificaciones significará que Liberty no podrá proporcionar el Servicio y que esto se considerará un incumplimiento de las disposiciones relevantes del Acuerdo Marco de Servicios Empresariales.
El Cliente sigue siendo responsable del equipo privado del Cliente y de las acciones de los terceros del Cliente.
El Cliente también es responsable de TODO el equipo y servicios de terceros.
El Cliente acepta y conviene que la responsabilidad de Liberty para entregar el Servicio indicado en este Anexo no será válida hasta que se hayan cumplido las obligaciones en la Sección 2 de este Anexo.
El Cliente es responsable de la documentación y actualización de los planes de continuidad o estrategias del Plan de Recuperación ante Desastres (DRP) bajo los cuales opera. El Cliente deberá definir y mantener actualizadas las políticas y parámetros de seguridad, así como el estado y autoridad de acceso de los empleados/contratistas, los firmantes autorizados de la Orden de Servicio y cualquier y toda información adicional y documentación necesaria para Liberty o sus afiliados, agentes y/o proveedores de servicios para la implementación y mantenimiento del Servicio descrito en este Anexo.
El Cliente deberá poner a disposición de Liberty los datos de la red del Cliente (LAN o WAN) treinta (30) días antes de la fecha prevista para el lanzamiento del Servicio.
Asignar un contacto responsable que será el punto de contacto con Liberty en relación con todas las actividades relacionadas con el Servicio, como la notificación de incidentes, la asignación de recursos o eventos de contingencia reales.
Proporcionar la información técnica necesaria en el tiempo y forma adecuados para configurar e iniciar el Servicio.
Proveer las licencias de software y/o aplicaciones que no se indiquen explícitamente como parte del Servicio descrito en este Anexo.
Notificar a Liberty sobre cualquier cambio en los servidores y/o redes del Cliente si dichos cambios están relacionados con los servicios proporcionados a través de este Anexo. Dichos cambios incluyen, pero no se limitan a, actualizaciones de software, modificaciones de hardware, actualizaciones de dispositivos, instalaciones de software y modificaciones en el directorio activo. El Cliente acepta y conviene que la falta de dichas notificaciones significará que Liberty no podrá proporcionar el Servicio y que esto se considerará un incumplimiento de las disposiciones relevantes del Acuerdo Marco de Servicios Empresariales.
El Cliente sigue siendo responsable del equipo privado del Cliente y de las acciones de los terceros del Cliente.
El Cliente también es responsable de TODO el equipo y servicios de terceros.
El Cliente acepta y conviene que la responsabilidad de Liberty para entregar el Servicio indicado en este Anexo no será válida hasta que se hayan cumplido las obligaciones en la Sección 2 de este Anexo.
El Cliente es responsable de la documentación y actualización de los planes de continuidad o estrategias del Plan de Recuperación ante Desastres (DRP) bajo los cuales opera. Activación del Servicio/Inicio del Servicio. El Servicio contratado por el Cliente en este Anexo será activado en la fecha acordada por las Partes. Liberty notificará al Cliente la fecha efectiva de la activación/inicio por escrito a través de un Aviso de Activación. Este Aviso de Activación será emitido y entregado al Cliente en la fecha exacta de la activación/inicio del Servicio. El Servicio será facturado al momento de la activación y según los términos establecidos en el Acuerdo Marco de Servicios Empresariales, este Anexo y las correspondientes Órdenes de Servicio.