Faqs

My Liberty App

  • It is our new application for IOS and Android where you can manage your business service account from your mobile or tablet.

  • Definitely. This is one of the biggest advantages of using the app. Watch this video to learn how to pay your bill.

  • My Liberty App is a totally free application for you.

  • If you’ve never signed up for Mi Liberty, you’ll need your Liberty Business account number.

    If you are already registered in My Liberty, you can use your same credentials to access the application.

  • You can make your payments, see invoices, link your accounts, see your active services, and access various support and support alternatives.

    If you want to link your accounts, watch this video where we explain how to do it.

  • Correct. The application is available for both iOS and Android. Download it here. Watch this video that explains the entire process of downloading and installing the application.

  • Correct. We invite you to download the app and learn to use it so that your transition is quick and effective.

  • That’s how we designed it! We didn’t want to complicate your life so you can use your same My Liberty credentials to access the My Liberty App. See the steps here

  • You must have a team with at least the following characteristics:

    • Smartphone with Android operating system Version 4.0 or higher
    • Internet connection: The recommended connections for a good viewing experience are: 3G to view standard definition (SD) programming and 4G/4GLTE or WI-FI to view standard high definition (HD) programming.
    • IOS- Operating system 9.0
    • Internet connection: The recommended connections for a good viewing experience are: 3G to view standard definition (SD) programming and 4G/4GLTE or WI-FI to view standard high definition (HD) programming.

    Recommendation: For mobile devices, the most appropriate for a good experience is to use a WI-FI connection.

  • Definitely.

  • Don’t worry. This happens to all of us. See here what you have to do if you need to recover your credentials.