My Business Access

Frequently asked questions

• What is My Business Access?

  My Business Access is Liberty Business's new account management platform for enterprise customers.

• What procedures or activities can I carry out in My Business Access?

  The platform is designed to give you control of your account. You can view your account details, manage lines, pay your invoices, obtain reports, and make various changes to your account.

• How do I access My Business Access?

  You can access My Business Access by visiting /my-account/ or by typing https://myba.libertybusinesspr.com directly into your browser.

• How do I change or reset my credentials?

  To change your password for your profile on My Business Access, first log in to your account. Once you’re logged in, you’ll see an icon of a person at the top right corner of the screen. Click on this icon and select “profile settings” from the drop-down menu. Within the profile settings, you will find the option to change your password. Simply follow the prompts to set a new password for your account. content_flags:

• How can I provide access to other users in My Business Access?

  Access the platform. In the settings section, go to «manage users». Here you will find the option to add users to the account.

• What information do I need to create an account for another user in My Business Access?

  To be able to create an account for another user you will need the name, last name and email of the contact to be created.

• What are the minimum requirements that my computer must have in order to use My Business Access?

  You will need the newest version of Google Chrome, Edge, Firefox, or Safari.

• What payment methods can I use to make a payment?

  Credit cards such as Visa, Mastercard, Discover, American Express and Diners Club are accepted as payment methods. In addition, debit cards and ACH transfers are also supported.

• How can I see my payment history?

  To access your payment history details, please log in to My Business Access and navigate to the “billing” section. Next to the billing dashboard, you will see a link for “View payment history”. Click on this link to view your payment history details. You have the option to filter your payment history by billing accounts or by a specific period of time.

• How can I activate autopay for a billing account?

  To activate or manage your autopay settings for each billing account, you need to log in to My Business Access. Once you’re logged in, head to the “Settings” section and then click on “Autopay”. From here, you’ll be able to manage your autopay settings for each of your billing accounts.

• How can I deactivate autopay for a billing account?

  To deactivate or manage your autopay settings for each billing account, simply log in to My Business Access and head to the “Settings” section. From there, select “Autopay” and you’ll be able to make any necessary changes.

• How many months of bill history can I see?

  With My Business Access you will be able to view up to 24 months of previous bill history.